Shipments
Your pack shipment
Provided items are in stock, packages are generally dispatched within 2 days max after receipt of payment and are shipped via Swiss Post with tracking and drop-off without signature. If you prefer delivery by a different carrier or method please contact us. Whichever shipment choice you make we will provide you with a link to track your package online.
Shipping fees are standard fees charged by the Swiss Post (https://www.post.ch/en) or the French Post and include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We may not be able to group two or more distinct orders placed separately, and shipping fees will apply to each of them. However we will do our best to satisfy your wish always aiming at minimizing costs as much as possible. Special care is taken to protect the goods. Boxes are amply sized and your items are well-protected.
Collecting your order yourself
Orders can be collected upon agreement by default in 1295-Tannay (VD). We may also be able to deliver your order ourselves free of charge at a reasonably close location to Tannay
International Delivery
For the time being and until further notice we only deliver to Switzerland, Liechtenstein, France and certain other European countries upon agreement. Please contact us if you have a different location in mind
Transport Damage
Please inspect the package carefully upon receipt and promptly report any damage