Terms & conditions
General
The present general terms and conditions (in short "GTC") apply to all legal transactions made through our online shop www.mygreekfarm.ch and they apply interchangeably to MyGreekFarm and Leonidopoulos (the individual, officially registered company in Switzerland, owner of MyGreekFarm)
MyGreekFarm reserves the right to change these GTC at any time at its sole discretion. The version of the GTC valid at the time of order placement applies and may not be changed unilaterally for the respective order. Adverse or conflicting terms of the customer will not be recognized.
Deliveries, till further notice and for the time being, are made exclusively to addresses in Switzerland, selected European countries, Liechtenstein and France.
Products are available for as long as they can be found through the search engine in the online shop and/or while stocks last. In any other case delivery time & conditions applying to in stock items cannot be guaranteed and customers should contact us to discuss conditions
Product & Price
Images of products in advertising, brochures, the online shop etc. serve illustration services and are non-binding.
All sales prices published in the online shop are final prices before shipping/transport/delivery and the following items are included in the price of the product: VAT, any prepaid recycling fees, packaging costs, and any other taxes, fees, or costs all taxes (notably VAT). The shipping cost – if applicable – is added separately at order check out. We reserve the right to change prices of products and services at any time. The prices stated in the online shop at the time of order placement apply. Any additional fee related to special customer requirements will be advised to customers at the time of the order or at conformation of the order
As a general rule, MyGreekFarm will always strive to minimize costs, its own operating and material costs and especially 3rd party service costs, where applicable in the interest of its customers
Availability & delivery times
MyGreekFarm is committed to providing up-to-date and precise information on availability and delivery times in the online shop. However, production and delivery shortages in particular may cause delivery delays. Therefore, all information on availability and delivery times is subject to change.
Products and prices stated in the online shop are deemed to constitute offers. However, these offers are always subject to the inability to deliver or incorrect price quotations, both of which lead to contract cancellation.
A contract for products shall be deemed concluded with us as soon as an order has been placed by the customer in the online shop or by telephone or e-mail or any other mutually between us and the customer method
Delivery date
Together with the order confirmation, the customer is either provided with a provisional delivery date or is contacted so that an individual delivery date can be arranged.
If delivery is significantly delayed, and we are not able to agree on a new delivery date or remedy the delay in any other way, customers are entitled to cancel the contract. In this instance, MyGreekFarm will refund the customers any payments they have already made. No further claims towards MyGreekFarm will apply.
Customer obligation to inspect products
Customers are advised to inspect the delivered or collected products for correctness, completeness and potential transport damage. Any damage, defect or issue must be promptly reported to MyGreekFarm via phone or email
The customer shall inform MyGreekFarm of any defects, or false or incomplete deliveries, immediately after detection thereof and within three calendar days after receipt of the delivery/collection at the latest. The customer must retain the product in the condition it was delivered in and may not use it.
Payment
1. Payment methods
Payment must be made in Swiss Francs or Euros. Cash payment is possible for in-store/pick up collection of products. Payment methods available to customers for the online shop are listed under "Payment methods". Fees for different "Payment methods" may apply as charged by external, third party payment providers. When paying by credit card or other instant payment methods, the amount is debited at the time of order.
In case of prepayment, delivery is made only after receipt of the payment. The products in stock are reserved in case of prepayment.
2. Delay of payment
Should customers fail to settle their payment obligations in whole or in part, all outstanding amounts owed MyGreekFarm for any purchases become immediately due (within 7 calendar days from the first reminder for prepayments). MyGreekFarm may request immediate payment and suspend any further product deliveries to the customer. MyGreekFarm retains the right to refuse selling products to untrustworthy customers who do not meet their obligations, abuse of our customer friendly business approach and for any other valid reason and at the whole discretion of MyGreekFarm
3. Reservation of ownership
All ordered products remain the property of MyGreekFarm until payment is received in full
Partial invalidity
Should individual terms of these GTC be invalid or void, the validity other provisions of these GTC remain in force and are not affected by these provisions
Place of jurisdiction and applicable law
All legal relations between MyGreekFarm and customers are subject to substantive Swiss law and no other convention on commercial contracts apply